Privacy policy

This Privacy Policy applies to www.goodmellow.com (the “Site”), owned and operated by The Goodmellow Company, Inc. (“Goodmellow,” “Company,” “we,” “us”). We respect your privacy and want you to understand how we collect and use your personal data.

1. Acceptance & Updates

  • By using the Site, you consent to this Privacy Policy.
  • We may revise this policy at any time, and your continued use of the Site means you accept those changes.

2. Information We Collect

  • Personal Information you provide (name, address, email, phone, payment details).
  • Content you post on our Site (comments, reviews, etc.).
  • Usage data (IP address, browser type, device info).
  • We do not knowingly collect personal data from anyone under 21.

3. Use of Collected Information

  • To provide and improve our Site and Services.
  • To process orders and respond to inquiries.
  • To send marketing emails and promotions (you can opt out).
  • For analytics and aggregated statistics.

4. Cookies & Similar Technologies

  • We use cookies, web beacons, and third-party analytics to track user activity and improve the Site.
  • You can disable cookies, but the Site may not function optimally.

5. Sharing & Disclosure

  • We do not sell your data.
  • We may share aggregated (non-identifying) data with partners.
  • We may disclose personal info to comply with laws, enforce our policies, or protect rights and safety.
  • In a merger, acquisition, or sale of assets, your data may be transferred.

6. Third-Party Links

  • Our Site may link to third-party websites. We are not responsible for their privacy practices.

7. Email Policy

  • We may email you about orders, inquiries, and marketing.
  • To opt out, follow the unsubscribe link or contact us.

8. California Residents

  • California users have rights under the CCPA to access and request deletion of personal information.
  • We do not sell personal information.
  • For opt-outs or deletion requests, contact us at info@goodmellow.com.

9. International Users

  • If you access our Site from outside the U.S., you consent to data transfer to the U.S.
  • We comply with applicable data transfer laws, including the EU-U.S. Data Privacy Framework, where relevant.

10. Contact Us

  • If you have any questions about this Privacy Policy, please email info@goodmellow.com.

Cancellation Policy (Subscriptions)

1. Overview

  • The Goodmellow Company offers a subscription service for convenient, regular shipments of our hemp-based beverages. You choose a shipping frequency (weekly, bi-weekly, monthly).

2. Billing

  • Subscriptions are billed on the chosen schedule (e.g., every week, every two weeks, or once per month).
  • Billing starts on the day of your first subscription order.
  • A valid credit card is required. You will be automatically charged on the recurring date each cycle.
  • You will receive an email reminder 3 days before billing, along with an invoice once your charge is processed.

3. Shipping & Costs

  • Shipping costs are included for standard delivery areas.
  • Additional costs may apply for expedited shipping or addresses outside standard areas.

4. Managing Your Subscription

  • You can modify your subscription (e.g., change frequency, pause, or cancel) through your online account or by contacting info@goodmellow.com.
  • To avoid charges for an upcoming shipment, make changes at least 24 hours before your next billing date.

5. Returns & Refunds

  • If you’re not satisfied with a shipment, please contact us within 7 days of receipt.
  • Refunds will be credited to your original payment method within 7-10 business days once the return is processed. Shipping fees are non-refundable.

6. Policy Changes

  • We reserve the right to update or modify this Subscription & Cancellation Policy at any time. We will notify you of major changes by email.
Thank you for choosing The Goodmellow Company Inc.

If you have any questions or concerns about these Terms, Privacy Policy, or Cancellation Policy, please contact us at:

The Goodmellow Company, Inc.
2 Welcome Lane
San Rafael, CA 94901
Email: info@goodmellow.com

Last Updated: [March 19, 2025]